Welcome to Ajen Beauty By using our website, services, or purchasing our products, you agree to the following Terms and Conditions. Please read them carefully.

Acceptance of Terms

By accessing or using our website, placing an order, or engaging with any part of our service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our site or services.

Products and Orders

• Authenticity Guarantee: We only sell 100% original products from brands like Huda Beauty, Sheglam, and others.
• Product Availability: All products are subject to availability. We reserve the right to limit quantities or cancel orders if inventory runs out.
• Pricing: Prices are displayed in Pakistani Rupees (PKR) and are subject to change without notice.
• Order Confirmation: Once you place an order, you will receive an email or SMS confirmation. We reserve the right to cancel orders due to pricing errors, stock issues, or suspected fraud.

Payment

• We accept Cash on Delivery (COD) and other payment methods as listed at checkout.
• All payments must be made in full before products are shipped or delivered (unless using COD).

Shipping & Delivery

• Delivery Time: Orders are usually delivered within 2–5 business days depending on your location.
• Fast Delivery: Available for all orders
• Delays: We are not responsible for shipping delays caused by couriers, weather, or other external factors.

Returns & Exchanges

• Due to hygiene reasons, we do not accept returns on opened or used makeup/skincare products.
• You may request a return or exchange if the product is damaged, incorrect, or defective upon delivery.
• You must notify us within 24 hours of receiving the item, with photo/video proof.

User Responsibilities

• You agree not to misuse our website or violate any laws while using our services.
• Any fraudulent activity will lead to suspension or cancellation of your access to Skin Story.

Intellectual Property

All content on our website (logos, product images, text, etc.) is the property of Ajen Beauty or its partners. You may not copy, use, or distribute our content without permission.

Limitation of Liability

Ajen Beauty  is not liable for any indirect, incidental, or consequential damages that arise from the use of our products or website. All products are used at the customer’s own risk.

Privacy Policy

Your use of our site is also governed by our Privacy Policy, which outlines how we collect and use your personal information.

Changes to Terms

We may update these Terms and Conditions from time to time. Changes will be posted here and will take effect immediately.

Contact Us

If you have any questions or concerns about these Terms, feel free to reach out:

📧 adumy
📞+923291635853‬